Product — LMD

Last-Mile Delivery

SIM and voucher fulfillment — closing the gap between digital order and physical delivery.

The Business Problem

A customer orders a SIM online and enters a black hole: no tracking, uncertain delivery windows, failed handovers and support calls the operator cannot answer.

A customer orders a SIM online and enters a black hole: no tracking, uncertain delivery windows, failed handovers and support calls the operator cannot answer. The last mile is where digital journeys go to die.

The Solution

LMD productizes fulfillment: order-to-door orchestration for SIMs and vouchers with dispatch logic, agent tracking, proof of delivery and customer visibility at every step.

LMD productizes fulfillment: order-to-door orchestration for SIMs and vouchers with dispatch logic, agent tracking, proof of delivery and customer visibility at every step.

01Product Experience

Designed for the people who run it.

zero-one / lmd — agent app

Active Routes

9,400

02Core Capabilities

What the platform does.

01

Order-to-door orchestration

02

Dispatch & routing logic

03

Agent / courier app

04

Live delivery tracking

05

Proof of delivery

06

SIM activation on handover

07

Voucher fulfillment

08

Failed-delivery workflows

09

Delivery analytics

03User Journey

3 roles. One continuous journey.

01

Customer

Order → Track → Receive → Activate

02

Logistics

Dispatch → Monitor → Optimize → Report

03

Agent

Accept → Deliver → Confirm → Next

04Architecture & Integrations

Built to integrate into your environment.

01Order Management
02SP Sales Platform
03Notifications / SMS
04Maps & Routing
05Billing / BSS
06GIS Integration Layer
07Payments on Delivery
08Mobile
05Security

Secure by design.

01Customer data protection in transit
02Agent identity verification
03Proof-of-delivery audit trail
04Role-based access control
05Identity / SSO integration
06Secure-by-design architecture
06Deployment Model

Deployed your way.

Model

Cloud-hosted with field-agent mobile apps

Coverage

City, region or nationwide fulfillment

Ecosystem

Native integration with the Zero One telecom suite

Operations

Optional managed operations with SLAs & KPIs

Analytics & Business Value

Operational and outcome analytics built in — visible to the teams who run the platform and the executives who fund it.

07Industry Use Cases

Where LMD operates.

Telecommunications · Logistics & Fulfillment · E-Commerce

Next Step

See LMD in your environment.

Request a demo or talk to Zero One about deployment, adaptation and operations.

Related Work